Job Summary Associate Director for Transportation Operations Division, MS-801-16 Number of Vacancies: One (1) Opening Date: 6-16-17 Closing Date: 7-16-17 Collective Bargaining Unit: (Non-Union) This position is not a collective bargaining unit. No. of Openings: One (1) Duration of Appointment: Management Supervisory Service (MSS) At-Will. At-Will employment applies to the Management Supervisory Service (MSS). All positions and appointments in the MSS serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.
Introduction This position is located in the District Department of Transportation (DDOT), Operations Administration (OA). This position serves as the Associate Director of Maintenance for the OA, with responsibility for assisting with leadership and direction of the infrastructure maintenance, the street and bridge maintenance, traffic signal maintenance and streetlight maintenance branches to ensure the safe and efficient operations of the District of Columbia’s transportation network. The position also serves as an authority, expert and advisor on the provision of safe, efficient, and effective infrastructure maintenance services.
Duties and Responsibilities Provide direction and guidance for safe and efficient maintenance of the District’s Transportation assets to include streets, bridges, tunnels, alleys, sidewalks, streetlights and traffic signals and participate in the leadership, supervision and direction of multi-disciplinary teams of in-house and contractual personnel, as well as consultants who are responsible for maintenance the District’s infrastructure.
Tactfully and effectively responds to and interacts with external groups, including but not limited to: unions, Advisory Neighborhood Councils, DC Councilmembers and staff, developers, Business Improvement Districts and other business associations, and District citizens. Interfaces with Federal, state and regional government agencies, and other government agencies as required. Resolves citizen, employee and, elected officials’ concerns in a timely manner. Identifies and collaborates on operational and safety plans for special events and emergency preparedness for the District of Columbia.
Provides the full range of supervisory services to manage and direct the work efforts or subordinate staff and activities of assigned operations. Regularly reviews performance metrics to analyze trends on operational performance. Employs a data-driven approach to improve processes, maximize efficiencies, and allocate resources effectively.
Leads teams in achieving project objectives; plans work to be accomplished, sets and adjusts short –term priorities. Assists with setting and negotiating deadlines and milestone for completion dates; and performs operational and programmatic activities, planning the budget and initiates new plans and logistics.
Reviews internal control systems for compliance with established procedures and standards. Corrects deficiencies in productivity, accuracy, effectiveness and customer service; and keeps management informed of any operational, deployment or coverage issues that may impact traffic operations.
Qualifications Mastery of principles of change management, as well as efforts to hold management accountable for the productivity and quality of service-delivery of employees and promote professional development for front line staff and managers.
Demonstrated expertise and professional experience managing complicated procurements for infrastructure maintenance services and/or construction contracts, including preparation of Requests for Proposals and service on selection panels, and monitoring contractor performance and ensuring project closeout. Demonstrated experience in managing front line staff, maintenance crews, and professional project teams.
Mastery of principles, practices, policies, standards, codes and regulations relevant to oversight and management of transportation operations and maintenance programs and projects; and guidelines sufficient to provide guidance, and assist in major decisions regarding changes, progress and negotiations. Demonstrated expertise and professional experience managing multiple complex public policy issues and programs/projects in an urban setting. Expert analytical and evaluative skill is required to analyze situations, identify problems, probe causes, suggest courses of action, and take recommended actions.
Demonstrated ability to plan, implement and evaluate projects and/or programs; analyze data and resolve discrepancies; interpret, explain and apply a variety of regulations and standards. Demonstrated ability to effectively communicate orally and in writing, with diverse audiences and various organizational levels.
The District Department of Transportation (DDOT) is committed to achieving an exceptional quality of life in the nation’s capital through more sustainable travel practices, safer streets and outstanding access to goods and services.