Principal, Express Lanes Corridor Manager

San Francisco, California
$131,250.50 - $166,457.20
Oct 13, 2021
Nov 12, 2021
Position Type
Manager / Leader
Organization Type

Metropolitan Transportation Commission

San Francisco, CA

Principal, Express Lanes Corridor Manager (Time-Limited)

Salary:  $131,250.50 - $166,457.20 Annually

Closing:  10/31/2021 11:59 PM Pacific



First round interviews tentatively scheduled for Tuesday, November 9, 2021

A resume and cover letter are not required with your application, but highly encouraged


The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area.  For more information about MTC, please visit     

Under the general direction of the Assistant Director, the Corridor Manager will lead MTC’s client services as the interface with other partners, such as county transportation authorities (CTAs) and express lanes operators, on corridor-specific initiatives. These include project delivery and operational services.

The position will manage one or more reporting staff and multiple consultant contracts and coordinate with Caltrans, CHP, and other Express Lane Operators in the Bay Area and California. The individual in this role will be a leader, experienced project manager, and client manager who sets the vision, implementation plan, and budget to deliver the program.

MTC's Express Lanes staff is responsible for designing, building, testing, operating, and maintaining MTC’s portion of the Bay Area Express Lanes Network (“Network”). By 2050, the Network is planned to include 615 directional miles of express lanes by various operating agencies. MTC's portion of the Network, 270 miles in all, will be designed and built in phases.

Current MTC corridors in operation are:

•  I-680 in Contra Costa County

•  I-880 in Alameda County

Future corridors include:

•  I-80 in Solano County (2024)

Additionally, MTC provides contracted operational and/or maintenance services for corridors managed by other agencies:

•  I-580 and I-680 in Alameda County

•  US 101 in San Mateo County

All employees at MTC are classified as Disaster Services Workers.   


The ideal candidate will have the following knowledge, skills and abilities: 

Knowledge of:

•  Operations and performance monitoring

•  Project and program management

•  Highway operations and transportation engineering

•  Construction management

•  Contract negotiation, administration, and dispute resolution

•  Complex budgeting and expense monitoring

•  Risk management principles

•  Caltrans and the Caltrans delivery process

•  Policy, funding, and program development, implementation, and administration

Skills and Abilities:

•  Manage client relationships (i.e. with other operators that have contracted services to MTC), ensuring MTC is providing the committed level of service

•  Lead and effectively manage direct reports, cross-matrix staff, and multiple consultants and contractors.

•  Mentor staff to excel

•  Distill complex information into concise memoranda, reports, presentations, and funding/financial reports for internal and external stakeholders and executives.

•  Establish and maintain effective working relationships with all entities/individuals in the course of work, including MTC/BATA Board members, elected officials, stakeholders, and the general public.

•  Work with partners and stakeholder groups to reach consensus.

•  Perform strategic planning to develop and implement new initiatives.

•  Perform analysis on toll data, pricing data, and financial data to inform strategic decisions.

•  Identify and implement industry best practices.

•  Manage technical and institutional challenges of a complex project and creatively solve problems.

•  Demonstrate organizational skills, with ability to balance and advance multiple high priority tasks, anticipate challenges, and troubleshoot effectively

•  Manage detailed, complex project schedules

•  Prepare and administer program and project budgets and funding

•  Interpret and apply applicable federal, state, and local policies, laws, and regulations

•  Develop consultant and technology procurements, negotiate contracts, and resolve contract 



An appropriate combination of education and experience that has provided the required knowledge, skills and abilities is qualifying. A typical way of obtaining the required qualifications is:

Education: A Master's degree from an accredited college or university in an appropriate discipline related to the area of assignment such as transportation planning, project management, public finance, transportation engineering, economics, business or public administration.  (Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.)    

Experience: Three years of increasingly responsible experience in an appropriate field related to the area of assignment.

A Bachelor's degree in an appropriate discipline and six years of relevant experience is an alternative qualification.


Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.


Specific assignments and responsibilities include, but are not limited to, the following:   


•  Manages the deployment of new express lanes corridors and corridor extensions, serving as the key point of contact between MTC and partner agencies. The Principal will develop agreements, manage budgets, coordinate schedules, and manage project risks and will work with other MTC express lanes staff responsible for toll system delivery and for operation, business analysis, civil and toll system maintenance, and public information. 

•  Supervises MTC’s Regional Operations Center (ROC) manager to ensure system performance monitoring and effective day-to-day system operations of MTC’s express lanes as well as those of other express lanes operators.

•  Oversee MTC’s work operating the San Mateo 101 Express Lanes under contract to the San Mateo County Express Lanes Joint Powers Authority (JPA), serving as the key point of contact between MTC and the JPA. The principal will be responsible for ensuring MTC is providing the operations, maintenance, and reporting services for which MTC is responsible.


•  Manages key intra-agency relationships, including relationships with the FasTrak RCSC and MTC’s Finance Department 

•  Works closely to coordinate planning and operations with regional express lanes partners

•  Manages the Express Lanes Program Advisor Contract, which provides general support to the express lanes program in the areas of toll system implementation and operation, civil construction/toll system integrator coordination, customer education, policy and strategic advice. Leads the procurement of and manages the successor contract. 

•  Participates in the California Toll Operators Committee on technical and policy matters related to express lanes.

•  Oversees development of annual budgets and multi-year expenditure plan for MTC’s express lanes, including cost and revenue projections.


•  Manages, leads and mentors assistant/associate staff to support the work listed above. 

•  Performs other job-related duties as needed or assigned.