Area Facilities Officer (Engineering & Surveying)

Daniel Owen Ltd
City and County of the City of London
May 03, 2022
May 25, 2022
Position Type
Organization Type
Daniel Owen are currently recruiting for a Area Facilities Officer to join a large property service client in Southwark, City of London.

Hours: Full Time- 36 hours per week, Monday to Friday

Principal accountabilities

Proactively engage with customers at all levels within the council to understand and interpret their short, medium and long term business needs in a timely and efficient manner ensuring CFM departmental policies and procedures are fully adhered to and Service Level Agreements (SLA's) are maintained
Supervise a team of facilities staff to ensure that all operational buildings are properly inspected and audited, checking and reviewing in respect of property maintenance, compliance, condition and safety
Respond to emergency or urgent property management issues when escalated by Area Facilities Officer, seeking to resolve them as quickly and as cost effectively as possible
Ensure the emergency procedures manual follows the same principles as the Tooley Street model and covers: Fire, Bomb, Flood, Suspicious Package, Lift Entrapment and Utility Failure, in relation to the designated operational buildings
Ensure that the FM Operations Manager is regularly briefed on performance, operational building compliance, works or repair progress and given timely advice and updates on options and their implementation
Specify and commission repair, maintenance and improvement works on behalf of the FM Operations Manager and Buildings Manager up to an appropriate budget level
Deliver and support all site-based customer/client related facilities management services to ensure that staff are adequately accommodated and supplied to meet their business needs in line with financial & departmental policy
Support CFM's strategic objective of developing its capacity as an intelligent client by assisting in the provision of high quality and timely, property-related management and performance data at the site operations level
Liaise and consult with the CFM Technical team on property matters requiring input from building surveyors, quantity surveyors, architects, or mechanical electrical and plumbing (MEP) engineers
Ensure that all Health and Safety regulations, statutory legislation and council policies are adhered to by corporate facilities management staff and support contractors while working on or in Council property
Responsible for premises management in operational buildings and ensuring that they are maintained to a safe secure working environment for both staff and visitors
Job context

Develop strong operational customer relationships and develop the Service Level Agreements (SLA) and supported services in relation to the hard and soft services and any other contract
The job holder will report to the FM Operations Manager and will be required to report on operational building mandatory and statutory compliance, and will have authority to commit and authorise expenditure to an appropriate level.Organisational objectives:

The work will often have a high profile delivering signature projects with high visibility up to and including Strategic Director Level.
The job holder is required to ensure the health and safety of themselves and others, checking that risk assessments and safe systems of work are deployed by both directly managed and indirectly managed staff.
Financial responsibility:

The work can have significant resource implications, with effective works and operational delivery minimising revenue expenditure, maximising staff efficiency, and allowing the timely capture of capital receipts.
The job holder will be fully conversant with Council financial policy, CSO's and corporate contracts ensuring fair distribution and does not receive challengeContacts

The work will bring the job holder into contact with council staff and teams, up to and including Strategic Director level, external contacts (suppliers, landlords, tenants etc.) and external agencies (enforcing agencies, planners etc.). This will involve the job holder ensuring effective two way communication, and the giving and receiving of guidance, instructions and adviceKnowledge:

Knowledge of operational facilities management
Knowledge of mandatory and statutory building compliance (Fire, Water Hygiene, Asbestos etc)
Have hard FM bias, knowledge or experience of technical services
Heath and Safety qualification (IOSH or equivalent)
BIFM qualification or evidence of ongoing professional development.Experience

Substantial experience of building customer relationships in a large multi site blue chip or government organisation
Experience of managing FM Contracts
Experience of working in a large total facilities management department
Experience of carrying out audits and writing operational reportsSkills Required:

Ability to work on own initiative
Excellent interpersonal skills
Ability to work as part of a team
Willingness to undertake CPD training and share best practiceIf you are interested or would like to discuss your application further, please call the Daniel Owen Facilities Management Team today.