Technical Product Support (Architectural, Civil Engineering).

ETS Technical Selection
Mitcham, South East, CR4 3XT
Closing date
Mar 26, 2023

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Architectural Engineering
Position Type
Organization Type
Firm, Consulting Engineering
Our Client, a major manufacturer and distributor of products to the architectural/ civil engineering sectors wish to appoint a Graduate technical support technician.

Our ideal candidate will be educated to degree level in Civil Engineering or Architecture / related courses and will come with a passion to build a career in the construction industry.

The key responsibilities will be to provide technical product support for a range of products.
  • Customers include Consultancies, architects, main contractors, engineers, and specialist contractors.
  • You will (once trained) be supporting customers & the Technical Team with:
    • Structural calculations,
    • General interface detailing (AutoCAD, Revit)
    • Aluminium Estimating (Genesis, V6, Logikal etc.)
    • BIM Family creation (Window, Door, Curtain walling models using Revit)
    • Thermal Simulations (Bisco), Thermal transmittance calculations
    • Use Microsoft Office and CRM programmes to log projects.

Key Performance Indicators:

Good team player. Good communication skills, especially with customers, suppliers and all other Departments relating to product issues. Delivering concise and accurate information within agreed time-scales.

Skills Required

Good telephone manner

Experience in Microsoft Office suite

Knowledge of Aluminium Faades; Curtain Walling, Windows and Doors, fabrication or estimating would be beneficial but is not essential.

Time Management

Self Starter. Full training is provided.

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