Responsible for the administration of the company’s quality management system and all process improvement efforts across the organization.
Understand quality standards and concepts, implement organizational assessments and maintain customer satisfaction and focus.
Develop processes to ensure quality, cost and efficiency requirements are met.
Design, install and evaluate quality assurance process sampling systems, procedures and statistical techniques; design or specify inspection and testing mechanisms and equipment; analyze production and service limitations and standards; recommend revision of specifications when indicated; formulate or help formulate quality assurance policies and procedures.
Conduct training on quality assurance concepts and tools.
Interface with other components within the company and responsibility for dealing with customers and suppliers on quality related or performance issues.
Provide Quality Assurance advice to Executive Management, Engineering and Production Supervisors.
Coordinate and schedule Internal and External Quality Audits and report results to Executive Management in order to assess the effectiveness of the quality system and maintain the ISO certification status.
Ensure incoming and outgoing quality are maintained and/or improved on by using direct and indirect authority provided in position description.
Manage metrology and quality activities within the organization according to provisions of the position description including, but not limited to, establishing and maintaining a calibration system appropriate to the type, range and volume of calibration and testing undertaken.
Ensure incoming materials conform to quality expectations.
Work with Purchasing to ensure conformance to the supplier performance tracking process.
Assist in the training of personnel for requirements of process and incoming product inspection.
Design, implement and maintain appropriate process controls.
Produce and maintain written quality standards and procedures which conform to quality expectations, engineering specifications, customer requirements and specific applicable industry standards including military and ISO standards.
Manage quality improvement / lean activities and projects company-wide.
Conduct reliability studies and report findings along with suggested improvements.
Conduct failure analysis to determine the cause of specific defects and with other departments, to prevent recurrence.
Conduct product and process audits to ensure finished goods conform to quality standards and expectations.
Perform in-process inspections to monitor and control processes.
Work with all departments to ensure products shipped conform to company quality standards, engineering specifications and customer requirements.
Qualities and Skills Required
Strong leadership and interpersonal skills.
Well organized, accurate and attentive to detail.
Ability to meet deadlines and manage projects.
In depth understanding of quality functions, policies, and procedures.
Integrity with ability to keep information confidential.
B.S. degree in Engineering or related field preferred, but equivalent experience will be accepted.
Five to ten years’ experience in quality assurance.
About PCS Company
Headquartered in Fraser, Michigan and with company roots dating back to 1950, PCS Company manufactures and distributes mold components, mold bases, hot runner products, molding supplies for the plastic injection and die casting industries. Our customers include plastic injection molders, mold makers, mold designers, and die casters throughout North America.
Being ISO 9001:2008 registered and relying on our sixty plus year customer service oriented culture, PCS Company is passionate about offering competitively priced customer driven products with quick delivery. Operational excellence in all facets of our business is what differentiates PCS Company and is the foundation upon which consistently reliable and cost effective solutions are provided in today's competitive business environment.