The Toll Manufacturing Quality Manager will report to the TCO and Quality Leader and will be responsible for managing and maintaining relationships with tolling vendors globally through service procurement, new product development, and ongoing operations.
New Toller Identification / Qualification
Develop and manage execution of approval process to qualify new tollers (EH&S, Engineering, Quality, Manufacturing etc.)
Support R&D and Supply Chain on identifying tollers with capabilities to meet product performance specifications and delivery metrics
New Product Development and Product Changes
Facilitate communication between R&D and tollers during new product/process development
Establish and execute a process to develop and approve product specifications and validate compliance for tolled products, in collaboration with internal GCP team and toller
Implement quality control and monitoring regimen for each new product to ensure consistent product quality and delivery metrics
Ongoing Operations and Quality Control
Support Supply Chain on contract, Service Level Agreements, Renewals and Updates
Develop and manage execution of quality control monitoring process for all new and existing tollers and key suppliers within GCP’s production network
Develop and manage execution of delivery performance monitoring process for all new and existing tollers and key suppliers within GCP’s production network
Conduct annual performance reviews of major tollers and key suppliers in partnership with Supply Chain
Lead cross-functional teams (R&D, Operations, Quality, Supply Chain) in working with toller and key suppliers to resolve product and quality non-compliance issues
Ensure tollers and key suppliers comply with environmental, health, safety and product regulations
Qualifications / Requirements:
BA/BS Degree preferably in Operations management or Engineering
5+ years in Operations/Quality Management / Manufacturing / Supply Chain Experience
Global experience developing relationship across cultures
Excellent communication, and writing skills
Foster a team environment that develops strong business and professional relationships with key internal stakeholders and external partners.
Experience in developing contract and Service Level Agreements, as well as KPIs for performance.
Black belt training/certification preferred
Comfortable managing and analyzing data
Comfortable working with external parties
About GCP Applied Technologies
GCP is a leading global provider of construction products technologies. We are inspired to influence how the world is built. Our specialty building materials and specialty construction chemicals can be found in many of the world’s most renowned structures.
Our products improve quality and productivity for building, infrastructure and underground construction. GCP brands are relied upon by the world’s most successful architects, construction firms, concrete/cement producers and suppliers. Our innovative technologies employ sensors, predictive analytics and IoT to deliver value within the global construction industry.
We've helped the world build with confidence for over 50 yrs. In 2016, GCP Applied Technologies (NYSE: GCP) spun off from W.R. Grace as an independent public company with global headquarters in Cambridge, MA. We've also grown through acquisitions with the purchase of Contek, Ductilcrete, Stirling Lloyd, Halex and Sensocrete.
GCP's Innovations include:
* VERIFI® In-Transit Concrete Management System
* CONCERA™ Admixtures for Control Flow Concrete
* SILCOR® Liquid Waterproofing System
* PREPRUFE® Pre-Applied Waterproofing Solutions
* PERM-A-BAR...RIER® Air Barrier Membrane
* TYTRO® Shotcrete System for Tunneling and Mining
* ICE & WATER SHIELD™ Roofing Underlayment