HILLSBOROUGH AREA REGIONAL TRANSIT AUTHORITY JOB DESCRIPTION
The Chief Executive Officer (CEO) works under authority granted by the Hillsborough Area Regional Transit Authority (HART) Board of Directors and is responsible for directing the business of HART with the objective of providing efficient, safe and reliable transit services to the public and ensuring that these operations and activities are carried out within the policies, budgets, and program limitations. Establishes short and long-range objectives, plans and policies subject to the approval of the Board of Directors. Plans, administers, directs, oversees, and evaluates the activities and operations of HART including the bus, rail, and administrative operations. Represents the interests of HART with customers, community stakeholders, and governmental officials. Responsible for developing a high performing organizational culture to carry out the mission and vision for HART.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position
Plans transit operations strategy, policy and objectives consistent with established short and long-term performance and productivity goals and objectives for HART.
Coordinates with staff in the analysis and assessment of statistical data, information and studies relating to industry trends and internal operational performance.
Designs plans to increase utilization of transit services. Prepares and presents organizational development, growth and general operational plans to the governing board for approval.
Discerns proper courses of action for the implementation of established HART strategies.
Produces plans regarding staffing, departmental support and operations performed to incorporate strategy, and communicates information to appropriate staff for timely and effective implementation.
Provides strategic vision for developing innovative programs to address transportation needs.
Plans and implements new projects, programs and initiatives to build a more effective, sustainable and sound organization.
Directs and coordinates staff and/or consulting/contracted efforts in the performance of specified operations and program implementation. Ensures all activities relating to transit programs are conducted in accordance with established policies and procedures.
Through consultation with appropriate staff, prepares and presents plans for the negotiation and execution of contracts, leases or other agreements involving the commitment of HART resources, facilities and/or personnel.
Oversees the acquisition, development, operation, maintenance, repair and improvement of HART facilities and equipment.
Oversees and coordinates with appropriate staff in the development and implementation of short and long-term operations plans.
Regularly evaluates, formulates and administers approaches to maximize available financial resources to implement innovative transit solutions.
Coordinates and approves the selection and proper performance of all HART positions, ensuring staffing levels are maintained for maximum efficient operational output.
Monitors the maintenance of a highly qualified and effective staff.
Establishes metrics and evaluates the performance of all direct reports.
Directs the formulation of annual operating and capital budgets for HART. Directs the adherence to specified budgets to maintain maximum overall productivity.
Evaluates operational facilities necessitating capital investments and formulates corresponding cost-effective strategies to implement necessary improvements.
Amends and presents to the governing board proposed expenditure modifications, changes or additions as necessary to facilitate optimal organizational performance.
Marketing and Communications
Directs activities and promotions to optimize the success of multimodal transit services to achieve community and national awareness of HART.
Represents HART interests through travel, meetings, industry-related committees, and community involvement.
Communicates with local, state and national governmental agencies to foster strong working relationships and promote HART interests.
Maintains current knowledge of trends in the transit industry.
Engages in meaningful dialogue and delivers presentations to promote the interests and services of HART.
Maintains open communications with the Board of Directors related to organizational matters in a timely and accurate manner.
Develops and maintains an effective marketing plan to support the service planning process, promoting HART and increasing ridership.
Education and Experience:
A bachelor’s degree from an accredited college or university is required with major course work in transportation administration, public administration, business administration, or a closely related field.
Ten (10) to twelve (12) years of increasingly responsible transit-related experience.
Minimum of eight (8) years management experience, preferably in public transportation or public administration, including five (5) years in an executive management position with supervisory responsibilities, preferably over two or more departments.
Knowledge, Skills and Abilities:
Experience with developing high performing teams.
Experience with obtaining funding for organizational operations from other governmental agencies, public-private partnerships (P3) and other creative funding opportunities.
Experience as a change agent, operating at the highest level of an organization.
Direct experience working within government and political environments, and in working with lobbyists, elected officials and labor union leaders.
Experience working with and reporting to a governing board.
Experience with proven success in organizational transformation resulting in improved efficiency and effectiveness and enhanced brand value.
Must be able to obtain and maintain a valid Florida Driver’s License within 10 days of hire or moving to the State of Florida.
Physical Demands/Work Environment:
Work is performed in a standard office environment. Incumbent may sometimes be located in an outdoor, street, community or shop environment.
Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.
Occasional exposure to chemicals, noise, and outdoor elements.
Subject to all weather conditions.
HART promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
ADA Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State laws. Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.