Lead membership development and retention programs for the world’s largest mining society. In this role, serve as program manager, team leader and marketing champion to meet annual membership program goals. With a focus on recruitment, retention and engagement, the Membership & Development Manager (MDM) will drive membership numbers, revenue and the development of sections and student chapters worldwide.
SME is a scientific and technical society (501c3) with 14,000 members globally. Focused on innovations in mining engineering, SME nurtures a professional community of practice, develops technical content, and provides networking and educational opportunities for the mining industry.
Develop and execute an annual membership plan designed to exceed revenue and business goals.
Define membership experience standards and expand sections worldwide.
Keep membership structure, benefits and processes fresh and in line with best practices
Create a membership marketing strategy and execute outreach efforts designed to recruit, retain and engage members.
Analyze internal data and external trends and adjust the plan as appropriate.
Manage membership budget and track return on program and marketing investments.
Manage staff, association management partners and outside vendors.
Give presentations and attend conferences, exhibits, and other meetings to promote membership in SME.
Prepare reports on the status of projects and progress towards goals for management and board.
Positive team leader with a get-it-done-right attitude.
Skilled project manager with the ability to deliver on multiple projects and priorities simultaneously.
Able to think critically and analytically, with a demonstrated sense of learning agility and a high tolerance for ambiguity.
Show confidence in pitching new and innovative ideas as appropriate.
Focused on both the big picture and the details, using measurement tools that are both qualifiable and quantifiable.
Additional Position Details:
Accountable for annual membership numbers and revenue goals.
Reports to Director of Operations.
Manages three direct reports.
Other related membership responsibilities include:
Section development programs
Student chapter and engagement programs
Act as liaison as needed to various member committees/task forces and groups.
Work closely with Customer Service, IT, Marketing, and Web departments.
Travel up to 20% of the time, including international travel.
Other duties as assigned.
Experience and Skills Required:
Seven years of association membership-management experience or equivalent marketing and sales management-related role, with a minimum of five years of marketing, budgeting, and supervisory experience. International membership-growth experience preferred.
Expert understanding of membership-based programs and principles.
Proven experience managing teams and projects to achieve goals
Experience analyzing data trends to build a business case for change and or investment.
Effective communication skills including public speaking, writing, and editing.
Knowledge of association management systems expected. Experience with Personify preferred.
Excellent project management and organization skills.
Significant experience using MS Office applications.
About Society for Mining, Metallurgy & Exploration
Interested Candidates: Please send a cover letter, a resume, and your salary requirements (a must) to email@example.com for consideration.
The Society for Mining, Metallurgy, and Exploration (SME) is the premier professional society for the worldwide mining and minerals community with 14,000 members. Located in Englewood, Colorado, SME is the world’s leading provider of mineral industry technical information and networking opportunities through meetings, conferences and exhibits, and the publishing of books and magazines for the industry. A staff of 48 enjoys benefits including health, dental and life insurance, paid vacation and holidays, and a generous 401-K plan.